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Frequently Asked Questions

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  1. Volvo public charging service
  2. Charging Cards
  3. Card ordering, activation and mailout

Card ordering, activation and mailout

  • How can I activate the Volvo public charging service charging card?
  • When will I receive my Volvo public charging service charging card?
  • Can I use my old charging card for my new contract?
  • How can I use the Volvo public charging service charging card?
  • What should I do if I lost my charging card?
  • Can I have two charging cards for the same contract?
  • Can I use my charging card for more than one vehicle?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 162 888 4200

Email:

uk@volvocar-public-charging.com

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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